Archive | November, 2008

The Future Of Conferencing Calling

15. November 2008

Comments Off

Conference calling has really took off over the past few years, mainly due to the technology available to businesses and the costs involved. Hosting conference calls used to only be possible if you had a large, complex and often expensive phone system but that is no longer the case. There are numerous third party providers [...]

Continue reading...

Supporting Your Customers

14. November 2008

Comments Off

In my day job, we have to support a large amount of clients using our software and have been considering outsourcing our telephone support to a third party for some time now. The help desk of any company is the after sales front line and should always be of the highest quality. There is nothing [...]

Continue reading...

Touchscreen Or Keypad?

12. November 2008

Comments Off

Having just purchased an iPhone 3G (unlocked, sorry Apple), I am almost starting to regret it. I was a Blackberry user for many years and kinda liked using the QWERTY keyboard – even if it did look stupid. Now, I am not a serial texter, nor do I use my iPhone 3G as an “Internet [...]

Continue reading...

International Calling – How best to do it?

12. November 2008

Comments Off

From time to time, we call have to call different countries. I personally have a lot of contacts in different countries and I am always looking for ways to call them, cheaper than I am doing currently – which sometimes proves difficult! One method I have been trying recently is using International Phone Cards. Whilst [...]

Continue reading...

We Enjoy Using Calling Cards, Do You?

12. November 2008

Comments Off

We here at Phone ID have recently started using calling cards to call our friends and family back home and have saved a vast amount of money in doing so. You can enjoy prepaid phone cards too as there are now a large amount of companies offering free calling cards! Yes, you heard us correctly, [...]

Continue reading...

Calling Cards Make Great Gifts

12. November 2008

Comments Off

As we all know, Christmas is fast approaching us and we will all no doubt be stuck for gifts for our friends, family and colleagues. We have been giving it a lot of thought and come up with the perfect gift, calling cards! As a lot of the people who work in our building have [...]

Continue reading...

Skype – Is it that good or just cheap?

12. November 2008

Comments Off

We here at phoneid.org are all for cheaper calls. All of the team have had some of the largest mobile phone bills known to man over the years, costs that we and I expect you can do without! So what do we do? Do we simply not call each other, SMS or try and find [...]

Continue reading...

VOIP Phone Systems

12. November 2008

Comments Off

There are numerous VoIP or Voice over Internet Protocol systems surfacing these days and fast gaining ground on traditional mobile and land-line providers. One of the up and coming systems is Asterisk (although it has been in development for 10 years). Asterisk is a software version of a PBX and like all PBX systems, users [...]

Continue reading...